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Customer support: support@rainbowtrust.community 028 312 1036

Delivery Information

FREE deliveries in the Hermanus area.

Become a Member of the O N E" CLUB  and enjoy free deliveries in Hermanus.

The Rainbow DELI and Organic Lifestyle Shop is located at 17 Mimosa Street in the Hermanus Industrial area just behind Gateway and we would love you to visit us and enjoy our coffe and freshly baked scones, muffins, cakes and ciabatta sandwiches as well as browsing our wide range of natural, "preservative free", organic jams, snacks, drinks and our fresh organic vegetables, fruit and herbs. (Be sure to check out our convenient "Weekly Organic Box" scheme) 

However we know that life is hectic and that you cant always find the time for these small luxuries , so we have made it easy for you to be able to buy our full range of products, including our organic vegetables through our secure marketplace on this site. To make it even more convenient we will make daily deliveries to houses,      B & B’s and businesses in the Hermanus area on week days between 9:00 and 16:00 hrs. 

The “O N E" CLUB                                                                                                                                                                                     But for us to be able to manage these orders and deliveries efficiently, we need you to become a Member of our O N E" CLUB. It is FREE, easy and only takes a few minutes to give us the necessary information for us to provide you with the best possible shopping experience and FREE Deliveries.

Delivery Terms and Conditions  

Deliveries will only be made to registered Members of the O N E" CLUB - NOT a Member yet ? Register now                                                            Deliveries will only be made if payment has been received. In the case of direct Internet Banking transfers, the payment MUST reflect in our account before we will make the delivery. This means that if you are with any bank other than ABSA you must take into account the delay in inter-banking transactions.                                                    

1. Delivery "cut-off" time                                                                                                                                                                                                                                                                      Please remember that orders must be placed and paid for before 12:00 hrs the day before the delivery will be made. We deliver in Hermanus between 9:00 and 16:00 on the following day. 

2. “Payment” options and requirements - Our secure :"Shopping Cart" and Payment Gateway provides you with 2 payment options. a). Pay directly into the Hermanus Rainbow Trust bank account (ABSA)  using Internet Banking.  (Banking Details - ABSA Bank, Hermanus Branch, Branch No: 632005, Account No: 4057905316, Ref:MemberNo:. Please remember trhat if you use any oither Bank than ABSA you must take intiom account ther inter-bank transaction delay.            b). Pay using your credit or derbit card - we support Visa and Master Card 

3. “Proof of Delivery” - Please NOTE - there must be someone at tghe "delivery address" to accept your delivery and sign the proof of delivery note. As we can not guarantee a specific delivery time, someone must be available between 09:00 and 16:00 hrs on theday of the delivery. IF there is no one to accept the delivery we will return the goods to the Shop in Mimosa Street and you will have to collect the goods there at your convenience. We will not be held responsible for and detereiaoratyion in the quality of the prioduce caused by this delay.

4. “Returns and Refund” policy. Please rewad our Reurns Policy in the Information Section of this site

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